How WorkLight helps Operations

WorkLight turns a growing business into a search engine. It can search millions of files in milliseconds to find the exact information you need. For Operations, that means the precise information you need no matter what the search is. After all, you wear a lot of hats. You need operations management software that is as flexible as you are.
Customer care is priority one. That requires SMB automation that works for your busy call center. WorkLight empowers your call center to take the appropriate actions every time. They can ensure order entry or trouble tickets are processed correctly and critical data is saved securely in one central location.
WorkLight is the right compliance solution because it goes beyond SMB automation. Now you can get the right information on demand and a streamlined system to implement and track rules-driven compliance processes for greater visibility and consistency.
The goal of any operations management software is to make work easier. But WorkLight takes that philosophy to the next level. Now you can have instant access to vital information and simple, consistent process management to ensure contracts are in compliance and that the appropriate parties are held accountable.
WorkLight is the SMB automation and information management solution that keeps the help desk informed and connected to your changing world. That’s key because the most current information is necessary for effective help desk assistance and issue resolution.
Incident management is where customer relationships often hang in the balance. It’s also where WorkLight shines. It provides your team with next generation operations management software to streamline reporting and tracking incidents and manage customer expectations effectively.
Cost-effective inventory management begins with current information. WorkLight can save your growing company money by providing real-time visibility of your inventory flow so you can make the best decisions.
IT is always stretched thin. Operations certainly understands that dilemma. But you can help your IT team to better manage and report service requests with WorkLight. Another big plus: This is the SMB automation solution that doesn’t require IT to design workflows or bring in new systems.
Every project has its own list of tasks, approvals and accountability steps. WorkLight is flexible enough to handle it all. This is the next generation operations management software that helps everyone stay on track with enhanced workflows and instant insights.
Tracking the supply chain from start to finish requires time, effort and accountability. A simple sales order can become a nightmare without the right operations management software. That’s another area where WorkLight shines. It facilitates centralized processes and document submissions at every step, so you can simplify tasks like purchasing and sales orders.
Time is money. And inaccurate time tracking costs your company. That’s why a growing business needs SMB automation that makes it simple for anyone to accurately track time. WorkLight provides smart and simple tools that make the best use of your time.
According to IT and Operations, trouble tickets are aptly named. This burden can be significantly reduced for everyone with WorkLight. Now Operations can easily track tickets to reduce the burden on IT.

Operations, we feel your pain.

Download our Operations Pain Points Infographic to learn the cure.


See the Light

We would love to show you why WorkLight is a better way for Operations to manage everything from compliance and call centers.


You’re at the center of it all for your company.
That’s when WorkLight shines for Operations.

Operations is the nerve center of any growing company. Everyone depends on you for everything from compliance and call centers to inventory and incident management. But where do you turn when it gets chaotic? To keep it all under control, you need operations management software that works on your terms and keeps up with all your functions. That’s where WorkLight shines.