Customer Success

We’re An Extension of Your Team Customer Success can mean a lot of things in the SaaS industry, but in the traditional ECM space, Customer Success doesn’t even exist! In fact,...

There Isn’t One! It’s a Monday. You get to work at 9:00am sharp, check your calendar and emails, and set out to accomplish the same set of tasks you do every...

What Does it Mean for Your Business? You’re the head of HR and you’ve just been informed of yet another acquisition. And you’re also in the middle of an audit that...