Our clients come to us because managing documents and using manual business processes is massively painful, time-consuming, and costly. We help them streamline and digitize how they manage their documents and related processes. Read on for some case studies and testimonials that highlight the aches and pains we remove for our clients.
The Client: A Manufacturer of High-Temperature and Nonstick Coatings
The Pain:
-No secure method for sharing customer shipping and invoice documentation.
-Invoices, Bills of Lading, Certificates of Analysis were sent back and forth via email.
-Manufacturer received 40 requests per month from 5 clients to locate and send the necessary documentation.
The Remedy:
-Migrate the shipping and invoice documents over to the RhinoDox platform.
-Set-up user security controls based on the client.
-Provide access to Cavero Coatings’ clients.
With the help of RhinoDox, we are able to operate in a more efficient manner while providing a seamless experience for our clients. - Assistant General Manager
The Client: A National Supply Chain Solutions Manufacturer
The Pain:
-Team processes over 18,000 transactions per month (invoices, work orders, multiple data sources, etc.).
-Locating invoices and work orders takes days using spreadsheets, email, external storage devices and outdated software.
-The document auditing process was completely manual.
The Remedy:
Utilizing RhinoDox’s Intelligent Content Platform, including Content Digitization, Ingestion, Storage, Search & Discovery and Workflow Integration, the client benefited from:
-Process automation that handles 90% of transactions.
-50% in staff cost savings, allowing staff to focus more on revenue moments and customer satisfaction.
-100% user adoption and usage on Day 1.
RhinoDox has transformed our Fleet Management business. We can now double the revenue for our department and allow our current employees to focus on more important tasks. – Corporate Director of Marketing and Business Development